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Updates on SKAN website

Thank you Raj. The website does come up, but it will not log me in.
Nor will it let me change my password. I've tried several just in case I logged in with a work email.
 
That's odd, I haven't had any issues logging in once I'm actually on the site. All the redirects seem to be working now, so any link gets you there. Have you tried resetting your password @TechnoCaveman?
 
Bud said:
That's odd, I haven't had any issues logging in once I'm actually on the site. All the redirects seem to be working now, so any link gets you there. Have you tried resetting your password @TechnoCaveman?
Click to expand...
@Bud I've tried but so far nothing. I selected the "all mail" option on both gmail and my work email.
I get the "A link to reset you email will be mailed in a few minutes", but so far nothing.
I was even going to re-register.
I thank you and @RajUK for trying to help.

1785693198428.webp
 
@TechnoCaveman did you ever set a password when you signed up, or did SKAN immediately send you a code for account (to your email or phone, like a multi-factor authentication)?

If so, that could be a common thread. Don is apparently still having issues (I thought he had it solved) so you may not be alone here
 
Also, I'm trying to find their X account, which they said they would be using to post updates or something, but I've tried every iteration of the site name and I can't find it.
 
Bud said:
@TechnoCaveman did you ever set a password when you signed up, or did SKAN immediately send you a code for account (to your email or phone, like a multi-factor authentication)?

If so, that could be a common thread. Don is apparently still having issues (I thought he had it solved) so you may not be alone here
Click to expand...
I did a simple reboot to give everything a fresh start. I had to do a password reset because I was not given the opportunity to do so when I initially enrolled. After entering my email, I was sent a six digit pin to complete the authentication process. Therefore, today I needed to add a password and I continued to receive a message that my password did not fit the password criteria, which is incorrect. There was also an issue with a password token. After the reboot, these issues went away allowing me to setup a password. If anyone else is continuing to have an issue with the website, let's work together to resolve the issue.

Kind regards!
Don Elliott
Data Engineer
 
TechnoCaveman said:
@Bud I've tried but so far nothing. I selected the "all mail" option on both gmail and my work email.
I get the "A link to reset you email will be mailed in a few minutes", but so far nothing.
I was even going to re-register.
I thank you and @RajUK for trying to help.

View attachment 623
Click to expand...
I would try again now. Before a reboot, this was happening to me as well. Additionally, the email from skan was going to my spam folder.
 
Don E. said:
Have you looked in your spam folder?
Click to expand...
Don, yes. There is an "All Mail" option. Doing that changed the list so I know other email got included.
I also checked promotions, junk and spam. Google is good about that.
Would you be able to see if an email went to ******.... at gmail? Is an account starting ****** locked out?
 
none of us are admins in SKAN and likely Circle does not give them the capability to view their email logs. I’m going to redact your email address in your post (I would not post your email publicly!)
 
Bud said:
none of us are admins in SKAN and likely Circle does not give them the capability to view their email logs. I’m going to redact your email address in your post (I would not post your email publicly!)
Click to expand...
Bud,
Thankyou.
I already get spam, so not posting publicly is great.
 
Update: I switched from Edge to Chrome and F*!^k thing logged right in to SKAN.
I"m grateful. Do not get me wrong. I just do not know what is wrong or why.
Edge version in use
1785769709984.webp

I switched to CHROME from Edge (something I had tried earlier) and it worked this time!!! Whoo Hoo.
 
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Hey I think I found the main problem....EDGE

I have a bias against Microsoft browsers that dates back to Internet Exploder. I won't use them every again. Firefox is my preferred, Brave is second. I only use Edge when I want to log in to an alter ego account on FB and look at sites that I'm blocked on. Did I say that out loud?

Safari on iPhone (just because it's convenient, and pretty decent)
 
RajUK said:
Thats the login page. i just logged out, logged back in and it took me to SKAN community, so worked for me. You may need to clear your history/cache file for solarkillshot or use another browser, i know some people have browser issues using edge. I use brave browser myself. hope it works.
Click to expand...
yeah edge is a sketchy browser, I downloaded a fake and they stole all my info drained my accounts took my crypto when it first came out. I stay clear of it now.
 
  • Wow
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